Shopping Online
Ways to Shop – Browse by Features or Category
Shopping online at shadeclothing.com is easy.
Browse and shop by Category (Tops, Bottoms, Dresses, etc.) or our Features.
Shop By Size
At shadeclothing.com, you can also Shop By Size by selecting the size you are looking for at the top of each Category page. Select the right size using our Shade Clothing size chart. Simply look for the correct measurements to ensure that your purchase will be the appropriate fit
Search
If you know the product(s) you're looking for, simply enter the description or the style number into the search box at the top of each page.
You can also use the Site Map for an overview of our site or to quickly locate a particular section.
Making Your Selections
From the View Checked Items, Outfits or product pages, select the color, size, and quantity of the item you would like and click Add to Bag. Once you are finished shopping, click on the Shopping Bag button at the top right hand corner of the page to review your items, then click Checkout to begin the Checkout process.
Real Time Inventory
Our inventory is managed in real time. Product availability is displayed on each product page. It is important to know that your shopping bag will not reserve the actual inventory on your order until the Checkout process is complete. On occasion, items in your shopping bag can become "out of stock" before the Checkout process is complete. If this occurs you will be sent back to the shopping bag, where the item will display an "out of stock" message. To proceed with Checkout, you will need to either select another size (if available), or to remove the product completely from your shopping bag. This usually occurs on items, such as sale merchandise, with low inventory levels of only 1 or 2 units.
Shopping Bag
All of the items in your Shopping Bag will appear in your order. If you do not want to purchase everything in your Shopping Bag, check the Remove box next to the item(s) you do not wish to purchase and click on Update Shopping Bag.
Shadeclothing.com will save items you have placed in your shopping bag until we are sold out of the item. A product can be removed from a customer's Shopping Bag if it was saved during a previous session and has sold out since that session. In this case, the product will be automatically removed from the Shopping Bag in the next session.
Create An Account
Make shopping faster and easier at Shade Clothing by creating an account online. You will be able to track your orders, save addresses, manage your password, and cancel orders (within an hour of placing them). To create an account, go to the “My Account” link at the top of the page. It only takes a few minutes and you can update or view your account at any time. The information under My Account is confidential. Click here for our Privacy & Security Statement.
Pricing
Prices may vary. Prices on shadeclothing.com are in U.S. dollars.
Ordering
We do not accept orders via email. We do accept orders at www.shadeclothing.com or by phone at 1-800-504-5596. Our Customer Service hours are Monday through Friday, 6:00 a.m. to 7:00 p.m., Saturday 7:00 a.m. to 3:00 p.m., and Sunday 8:00 a.m. to 4:00 p.m. (PT). Please note that during event days our call center experiences a high volume of calls which may lead to long hold times. Orders can be placed online anytime.
Checkout
In Checkout, you will be requested to provide an email address (for order and shipping confirmation emails), a shipping address, a billing address, and method of payment. Shadeclothing.com accepts all major credit cards and only accepts payment in U.S. dollars. For more information on Payment, click here. You will also be able to enter a promotion code (only one per order), making sure to click Redeem so that the discount is applied to your order. You will be able to review your order prior to submitting it. Please click Place Order only once to avoid placing duplicate orders.
Multiple Addresses
Our customers may ship to multiple addresses within one order; however the appropriate shipping rate will be applied for the shipping method chosen for each address in the order.
Returns and Exchanges
If anything in your shadeclothing.com order does not meet your needs, we offer by mail. View our complete Returns & Exchanges Policy here.
